OOPSIC LIMITED ("we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and safeguard your personal information in compliance with the EU General Data Protection Regulation (GDPR), UK Data Protection Act, and Hong Kong Personal Data (Privacy) Ordinance (PDPO). By accessing or using our services, you agree to the terms of this privacy policy. If you do not agree, please discontinue using our website and services.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

• Contact Information: Your name, address, email address, phone number, etc.
• Account Information: Username, password, and security credentials.
• Order Information: Billing and delivery addresses, payment information, and transaction details.
• Customer Support Information: Information provided during your communication with us.

Information Collected Automatically:

• Cookies and Other Technologies: Used to collect data on your browsing preferences, device details, and usage behavior to enhance your experience.

Information from Third Parties:

• We may receive information from payment processors, logistics partners, or other service providers necessary to process your transactions and deliver services.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and improve our services;
• To process orders and payments;
• To offer customer support and communicate with you;
• To comply with legal and regulatory requirements;
• To prevent fraud and unauthorized activities;
• To personalize your experience and provide tailored recommendations.

3. GDPR and Data Protection Statement

Under the GDPR and applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data for legitimate interests or direct marketing purposes.
• Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise your rights, please contact us via the details provided in Section 7.

4. Data Storage and Security

• We implement strict technical and organizational measures, including encryption, access controls, and network security monitoring, to protect your personal data.
• Your information will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

5. Sharing of Information

• We do not sell your personal data to third parties.
• We may share your data with service providers, such as payment processors and logistics partners, who are contractually obligated to comply with applicable data protection laws.
• We may disclose your information if required by law or to protect our legal rights.

6. Cookies Policy

We use cookies and similar technologies to improve your experience. These technologies help us:

• Remember your preferences;
• Deliver personalized services;
• Analyze website traffic.

You can manage or disable cookies through your browser settings, but this may affect some functionality of the website.

7. Contact Us

If you have any questions about this privacy policy or data protection, or if you wish to exercise your data rights, please contact us:

• Company Name: OOPSIC LIMITED
• Email:luckyy1581@gmail.com

8. Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in laws or our business practices. Any updates will be published on this website with the "Last Updated" date. We encourage you to review this policy periodically to stay informed.